Turn Times

What are Turn Times?
Turn Times are Service Level Agreements (SLAs) and are intended to be an estimate of when work will be completed to assist with setting expectations and communicating next steps.

How does Impac Mortgage Corp. calculate them?
Loans that are submitted to Impac Mortgage Corp. by 3PM PST will be reviewed and completed the following business day. Loans that are submitted to Impac Mortgage Corp. after 3PM PST will be reviewed and completed by the second business day.

Last Updated: 06/04/2021 06:00 AM PST

Loan SetupPurchaseRefinance
Standard Setup2 Days2 Days
Underwriting - New SubmissionsPurchaseRefinance
Jumbo2 Days2 Days
Conventional2 Days2 Days
Non-QM2 Days2 Days
VA2 Days2 Days
Condition ReviewsPurchaseRefinance
Jumbo4 Days4 Days
Conventional4 Days4 Days
Non-QM4 Days4 Days
VA4 Days4 Days
* The turn times published for condition reviews include the Account Manager (AM) review.
* Upon FINAL APPROVAL clearance, an additional 24 hour SLA for Quality Control may be applicable.
Closing - Docs OutPurchaseRefinance
Dry State1 Day1 Day
Wet State2 Days2 Days
Jumbo2 Days2 Days
Closing - Signed Docs BackPurchaseRefinance
Funding Review - Dry State2 Days2 Days
Funding Review - Wet State2 Days2 Days